WSD 005

DAU Courses

iCatalog Home WSD 005 Crucial Conversations®
(Last Modified:21-Apr-2015)


Provides solutions to how individuals, teams, and organizations can overcome problems stemming from under-communicating, withholding information, or failing to act with unity and conviction.
  • Catch problems early and resolve disagreements candidly and respectfully even in the face of arguments and misunderstandings.
  • Maximize input from people closest to the work (even those who have difficulty sharing information).
  • Express the best ideas in a way that builds acceptance rather than resistance—including challenging the way things are currently being done.
  • Make better decisions and then take more committed action.
  • Target Attendees
    Crucial Conversations training is ideal for all acquisition personnel who manage people or processes as well as those who have supervisory or cross-functional management responsibilities. For true change to be achieved, involving teams and even entire organizations is essential. Class size-minimum 12 to maximum 30.
    Predecessor Course(s) (Acceptable as a substitute for this course until the acceptance date specified below.)
    Predecessor Predecessor Course Title PDS Code Accepted Until
    None None None None
    Course Length
    2 class days
    Additional Course Information
    Delivery Mode Workshop
    Equivalent Courses None
    ACE Recommended Credits N/A
    PDS Code N/A
    DAU Public (material/prework) N/A
    Continuing Education Units   0
    Continuous Learning Points  14
    Reservist Retirement Points  0
    Historical Allocations Mouse Over for Past CEU/CLPs
  • Training conducted by DAU faculty who are certified by VitalSmarts.
  • Fee-For-Service arrangements may be required.
  • To inquire about or request this course for your organization, click the Apply for Course button in the upper right corner.
  • The CLPs referenced above presume off-the-shelf delivery.