CMQ 220 Root Cause Analysis (RCA)
 Description
This course enables students to understand root cause analysis as a procedure for ascertaining and analyzing the causes of problems in an effort to determine what can be done to solve or prevent them.

A variety of instructional methods are employed including; online demonstrations, practical exercises, and case studies to provide students with an in-depth understanding of how to analyze a system to identify the root causes of problems.
Objectives
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Target Attendees
This course is designed for entry level Quality Assurance Specialists (GS-1910).
Prerequisite(s)
Predecessor Course(s) (Acceptable substitutes for meeting current course prerequisite and certification standards)
Predecessor Predecessor Course Title PDS Code Accepted Until
None None None None
Course Length
Approximately 7 hours to complete
Additional Course Information
Delivery Mode  Distance Learning
Equivalent Courses  None
ACE Recommended Credits  YES
PDS Code  ZXX
Current CEU, CLP and RRP      Click here for Previous Allocation
Continuous Education Units  0.7
Continuous Learning Points
Reservist Retirement Points 2  
Notes
  • Completing CMQ 100 prior to registering is recommended.
  • (Click Here) for the technical requirements for this course.
  • All exams in this course must be passed with a minimum score of 80%. You will have 2 opportunities to retake an exam in its entirety. After a 3rd failure, you will automatically be restarted in the course.
  • There is no time limit for completing this course.
  • After completing the course, please be sure to complete the survey at the end.