CMQ 220 Root Cause Analysis (RCA)
 Description
This Online Training (OLT) course enables students to understand root cause analysis as a procedure for ascertaining and analyzing the causes of problems in an effort to determine what can be done to solve or prevent them. A variety of instructional methods are employed including online demonstrations, practical exercises, and case studies to provide students with an in-depth understanding of how to analyze a system to identify the root causes of problems.
Objectives
Download Course Objectives
Target Attendees
Designed for entry level Quality Assurance Specialists (GS-1910).
Prerequisite(s)
Required: None
See "Notes" section of this course's concept card for recommended prerequisites.
Predecessor Course(s)
Predecessor Predecessor Course Title PDS Code Expires On
None None None None
Course Length
Approximately 6 hours to complete
Additional Course Information
Delivery Mode Online Training
Equivalent Courses  None
Availability All
PDS Code  ZXX
Walk-ins Authorized  N/A
Pre-work required   No
First Offering  8/1/2014
ACE Recommended Credits  YES
Continuous Education Units  0
Continuous Learning Points
Reservist Retirement Points 2  
Historical Allocations Mouse Over for Past CEU/CLPs
Fulfillment Eligible   N/A
Technical Requirements Click Here
Notes
Recommended Prerequisites:
  • CMQ 100, Quality Assurance Basics
Additional Notes:
  • Any exams in this course must be passed with a minimum score of 80%.
  • There is no time limit for completing this course.
  • After completing the course, please be sure to complete the survey at the end.
  • The CLPs assigned to this learning activity may be used to meet professional certification and/or licensure requirements (PDUs/CPE credits).