WSD 013 Crucial Conversations for Accountability
Provides a step-by-step process for how managers can identify and resolve performance gaps, strengthen accountability, eliminate inconsistency, and reduce resentment throughout an office or organization.

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Target Attendees
Crucial Accountability training is ideal for all acquisition personnel who manage people or processes as well as those who have supervisory or cross-functional management responsibilities. For true change to be achieved, involving teams and even entire organizations is essential. Class size - minimum 12 to maximum 30.
Predecessor Course(s)
Predecessor Predecessor Course Title PDS Code Expires On
None None None None
Course Length
2 classroom days (1 day version available, see Notes Section)
Additional Course Information
Delivery Mode Workshop
Equivalent Courses  N/A
Availability All
PDS Code  N/A
Walk-ins Authorized  N/A
Pre-work required   No
First Offering  5/2/2014
ACE Recommended Credits  N/A
Continuous Education Units  0
Continuous Learning Points 14 
Reservist Retirement Points 0  
Historical Allocations Mouse Over for Past CEU/CLPs
Fulfillment Eligible   N/A
Technical Requirements Click Here
  • Training conducted by DAU faculty who are certified by VitalSmarts.
  • DAU offers a 1-day version of this course intended for those who have completed WSD 005, Crucial Conversations. The 1-day version carries 7 CLPs vice 14.
  • Fee-For-Service arrangements may be required.
  • To inquire about or request this course for your organization, click the Apply for Course button in the upper right corner.
  • The CLPs referenced above presume off-the-shelf delivery.