| Description |
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Provides a step-by-step process for how managers can identify and resolve performance gaps, strengthen accountability, eliminate inconsistency, and reduce resentment throughout an office or organization.
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Objectives
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The objective of this workshop includes the ability to:
• Spot the performance conversations that are keeping you from what you want.
• Keep composure when feeling angry, defensive, or intimidated.
• Get your heart in the right place and stay focused on what you really want.
• Speak honestly and respectfully and invite others into the conversation.
• Create psychological safety so you can talk with almost anyone about almost anything.
• Identify what caused the gap between expectations and behavior.
• Reduce barriers to keeping commitments.
• Help others want to take action.
• Turn each accountability discussion into a course of action that leads to results.
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Target Attendees
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Crucial Accountability training is ideal for all acquisition personnel who manage people or processes as well as those who have supervisory or cross-functional management responsibilities. For true change to be achieved, involving teams and even entire organizations is essential. Class size - minimum 12 to maximum 30.
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Prerequisite(s)
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None
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Predecessor Course(s)
(Acceptable substitutes for meeting current course prerequisite and certification standards)
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| Predecessor |
Predecessor Course Title |
PDS Code |
Accepted Until |
| None |
None |
None |
None |
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Course Length
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2 classroom days (1 day version available, see Notes Section)
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Additional Course Information
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| Delivery Mode |
Workshop |
| Equivalent Courses |
N/A |
| ACE Recommended Credits |
N/A |
| PDS Code |
N/A |
| Walk-ins Authorized |
N/A
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| Pre-work required |
No
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| First Offering |
5/2/2014
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Continuous Education Units |
0 |
| Continuous Learning Points |
14 |
| Reservist Retirement Points |
0 |
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Historical Allocations |
Click here |
| Fulfillment Eligible |
N/A
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| Technical Requirements |
Click Here |
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Notes
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Training conducted by DAU faculty who are certified by VitalSmarts.
DAU offers a 1-day version of this course intended for those who have completed WSD 005, Crucial Conversations. The 1-day version carries 7 CLPs vice 14.
Fee-For-Service arrangements may be required.
To inquire about or request this course for your organization, click the Apply for Course button in the upper right corner.
The CLPs referenced above presume off-the-shelf delivery.
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