HBS 434 Process Improvement
This is an Online Training (OLT) course. Your organization creates value for customers through a series of activities. Ensure you and your team are at your most productive by understanding the processes you are part of and redesigning them to enhance your organization’s performance. You will learn to:
  • Plan a business process improvement.
  • Analyze a business process.
  • Redesign a business process.
  • Implement a redesigned business process.
  • Continually measure, monitor, and adjust a business process.
Target Attendees
Available to all students except those in industry
Predecessor Course(s)
Predecessor Predecessor Course Title PDS Code Expires On
None None None None
Course Length
Approximately 2 hours to complete
Additional Course Information
Delivery Mode Online Training
Equivalent Courses  N/A
Availability All
Walk-ins Authorized  N/A
Pre-work required   No
First Offering  5/28/2020
ACE Recommended Credits  N/A
Continuous Education Units  0
Continuous Learning Points
Reservist Retirement Points 0  
Historical Allocations Mouse Over for Past CEU/CLPs
Fulfillment Eligible   N/A
Technical Requirements Click Here
  • This course is available to all except Industry.
Additional Information:
  • Any exams in this course must be passed with a minimum score of 80%.
  • There is no time limit for completing this course.
  • After completing the course, please be sure to complete the survey at the end.
  • The CLPs assigned to this learning activity may be used to meet professional certification and/or licensure requirements (PDUs/CPE credits).