ALD 0100 Building Trust
In work environments that are innovative and creative, where people engage in productive interaction, and have fun working together, there is generally a high degree of trust. When work is not getting done due to interpersonal conflict, office politics, or apathy, these problems can usually be traced to a breakdown in trust. A lack of trust also creates feelings of annoyance, fear, anger, frustration, resentment, or resignation. The element of trust underpins the quality of every relationship, every communication, every project, and every effort in which we are engaged. It is not an elusive quality that you either have or you don’t have, but rather an actionable asset that must be cultivated to be achieved. This course describes trust, provides strategies in how to build and maintain strong trusting relationships with others, insight into how to repair trust when it is broken, and approaches for confronting someone you distrust.

This is an Online Training (OLT) course. MOSAIC is the only self-paced leader development program developed exclusively for Defense Acquisition professionals. All courses provide leadership learning and development opportunities specifically tailored by DoD subject matter experts in all functional disciplines to address Defense Acquisition problems within a Defense Acquisition setting.

Download Course Objectives
Target Attendees
Acquisition professionals at all levels who seek to learn ways to get things done with and through others, deal with workplace challenges, and prepare to take on new roles.
Predecessor Course(s)
Predecessor Predecessor Course Title PDS Code Expires On
None None None None
Course Length
Approximately 1 hour to complete
Additional Course Information
Delivery Mode Online Training
Equivalent Courses  N/A
Availability All
PDS Code  HH9
Walk-ins Authorized  N/A
Pre-work required   No
First Offering  4/11/2022
ACE Recommended Credits  N/A
Continuous Education Units  0
Continuous Learning Points
Reservist Retirement Points 0  
Historical Allocations Mouse Over for Past CEU/CLPs
Fulfillment Eligible   N/A
Technical Requirements Click Here
  • The course uses short videos and downloadable worksheets and handouts to walk you through materials.
  • Some videos may only be accessible using a personal device.
  • All exams in this course must be passed with a minimum score of 80%.
  • There is no time limit for completing this course.
  • After completing the course, please be sure to complete the survey at the end.
  • The CLPs assigned to this learning activity may be used to meet professional certification and/or licensure requirements (PDUs/CPE credits).